AI Productivity & Automation Benchmark for Commercial Leaders (2026) | Connexis Search Group

RESEARCH REPORT · APRIL 2026

AI Productivity & Automation Benchmark for Commercial Leaders (2026)

See how 63 commercial leaders in life science are using AI — and where the biggest gaps are.

Based on a proprietary survey of 63 commercial leaders across life science, biotech, medical device, and diagnostics, this benchmark report reveals exactly how teams are using AI today, what's blocking adoption, and what the highest-performing organizations are doing differently.

What's inside

  • 88% of commercial leaders use AI tools — but only 13% have integrated AI into repeatable workflows
  • 75% of companies have no dedicated AI strategy owner
  • 57% rank CRM & sales ops automation among their top three interests
  • Integration with existing systems is the #1 barrier to AI value — ahead of budget
  • Multi-step AI automation is where the largest productivity gains lie

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